Shipping
List of Services
-
How can I track my order?List Item 3
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery. For any additional inquiries, feel free to contact our customer support team.
-
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times will be calculated at checkout based on your location. Please note that international customers may be subject to customs duties and taxes depending on their country's regulations.
-
How do I know if I’m eligible for free shipping?
Free shipping is typically offered for orders over a certain value, which will be clearly indicated on our website. Be sure to check for any active promotions that include free shipping as well.
-
Can I change the delivery address?
Orders are processed quickly to ensure fast delivery. This is why we cannot guarantee any modifications or cancellations.
-
How will my order be shipped?List Item 1
Our standard delivery time is 3-5 business days. However, at times this may be shorter/ longer depending on local festivities and availability at our main location.
-
My order is incomplete/ damaged. What can I do?
While we take great care in packaging our products, accidents can happen during shipping. If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged items and packaging. We will work to either replace the items or provide a refund.